Article 1Definition of Personal Information
In this Policy, "personal information" means personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information, namely information relating to a living individual that can identify a specific individual by the name, date of birth or other description contained in the information, or that contains an individual identification code.
Article 2Information We Collect
In providing the Service, we may collect the following information.
(1) Information collected directly from users
| Item | When collected |
|---|---|
| Name | When the contact form is submitted |
| Company or organization name | When the contact form is submitted (optional) |
| Email address | When the contact form is submitted |
| Phone number | When the contact form is submitted (optional) |
| Inquiry details | When the contact form is submitted |
(2) Information collected automatically as users use the Service
- IP address, cookies, user agent, referrer, date and time of access, browser type and language
- Access logs of the Service
Article 3Purposes of Use
The Company uses the personal information it acquires for the following purposes.
- Responding to inquiries and consultations regarding the Service
- Information on the products we offer (stak / addcari / homehub), our training business (AI & DX training), and our digital marketing support
- Operation, maintenance & improvement of the Service (access analysis, fixing defects, quality improvement)
- Information from job applicants is used for recruitment screening and for contact and notifications after hiring
- Responding to interview requests from the press & media
- Responding as required by laws and regulations, or to requests from public authorities
- Purposes incidental to the purposes of use set out above
Article 4Provision to third parties
The Company will not provide personal information to third parties without the user's consent, except in any of the following cases.
- When required by laws and regulations
- Where it is necessary to protect a person's life, body or property and it is difficult to obtain the user's consent
- Where it is particularly necessary to improve public health or promote the sound upbringing of children and it is difficult to obtain the user's consent
- Where it is necessary to cooperate with a national government body, a local government, or a party entrusted by them in carrying out affairs prescribed by laws and regulations
Article 5Outsourcing of the Handling of Personal Information
We may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes of use. We exercise the necessary and appropriate supervision over such contractors to ensure the secure management of personal information.
Main contractors / third-party services used
| Services | Provider | Scope of use |
|---|---|---|
| Cloudflare | Cloudflare, Inc. (USA) | Hosting, CDN, security and access logs for the Service |
| Resend | Resend, Inc. (USA) | Relaying emails sent from the contact form |
| Slack | Slack Technologies, LLC (USA) | Internal notification of inquiries (optional) |
| Google Fonts / Google Maps | Google LLC (USA) | Font delivery, map display |
| Google Analytics 4 (GA4) | Google LLC (USA) | Measurement and analysis of site usage. Traffic data is collected via cookies (IP address, user agent, pages viewed, etc.). No personally identifying information is included. |
| Cloudflare Web Analytics | Cloudflare, Inc. (USA) | Cookie-free & privacy-focused site analytics. Anonymous aggregation only, such as page views / referral sources. |
These services are operated in accordance with the privacy policies established by the respective providers. For details, please refer to the information published by each provider. If you wish to refuse the use of cookies by Google Analytics, please use the opt-out add-on provided by Google.
Article 6Provision to third parties overseas
The Company may provide personal information to the country where the contractors listed in the preceding article are located (the United States). Information on systems relating to the protection of personal information in the United States will be disclosed upon request made in the manner prescribed in the Company's Privacy Policy.
Article 7Use of Cookies
The Company may use cookies in order to improve user convenience, understand how the Service is used, improve quality and for similar purposes. If you wish to disable cookies, please do so through your browser settings. If you disable cookies, you may be unable to use some functions of the Service.
Article 8Security control measures
In order to prevent unauthorized access to, and the loss, destruction, alteration or leakage of, personal information, the Company takes organizational, personnel, physical and technical security control measures within a reasonable scope.
- Encryption of communications via HTTPS
- Encrypted storage of credentials such as API keys
- Minimization of access privileges and periodic review
- Education and guidance for employees
Article 9Requests for Disclosure, Correction, Suspension of Use, etc.
Users may request the Company to disclose, correct, add to, delete, suspend the use of, or stop providing to third parties their own personal information held by the Company. To make a request, please contact us at the contact point given at the end of this Policy. We will verify your identity and respond within a reasonable period.
Article 10Revisions to This Policy
The Company may revise this Policy in the event of amendments to laws and regulations or when it otherwise deems necessary. The revised Policy shall take effect from the time it is posted on this page. Users will be notified of material changes on the Service or by other appropriate means.
Article 11Contact
For inquiries regarding this Policy, requests for disclosure and the like, please contact us at the following.
LanguageStatus of translated versions
The English and Chinese versions of this Policy are reference translations. In the event of any discrepancy between the Japanese version and a translated version, the Japanese version shall prevail.
Personal Information Handling Business Operator
Trade namestak, Inc.
RepresentativeShinichiro Ueda, Representative Director and CEO
AddressBig Front 2F, 5-1-221 Matsubara-cho, Minami-ku, Hiroshima 732-0822
Contact[email protected]